Refund and Returns Policy

Refund & Returns Policy

Fortune Artistry

Overview

At Fortune Artistry, we strive to ensure customer satisfaction. Our return policy lasts 10 days from the date of delivery. If 10 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.

To be eligible for a return:

  • The item must be unused
  • The item must be in its original condition
  • The item must be in its original packaging
  • Proof of purchase (receipt or order confirmation) is required

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Perishable goods
  • Custom or special-order products
  • Hazardous materials
  • Flammable liquids or gases

Partial Refunds (If Applicable)

Partial refunds may be granted in the following situations:

  • Item not in original condition
  • Item damaged or missing parts (not due to our error)
  • Item returned after 10 days of delivery

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited automatically to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again.
  2. Contact your credit card company.
  3. Contact your bank (processing times may vary).

If you still have not received your refund, contact us at:
hello@fortuneartistry.com

Sale Items

Only regular-priced items are eligible for refunds.
Sale items are non-refundable.

Exchanges

We replace items only if they are defective or damaged.

To request an exchange, email us at:
hello@fortuneartistry.com

Return Address:
Fortune Artistry
517, Ridham Plaza
Near Amar Jawan Circle
Nikol, Ahmedabad – 382350
India

Shipping Returns

Customers are responsible for return shipping costs.
Shipping costs are non-refundable.

For high-value items, we recommend using a trackable shipping service.

Need Help?

For refund and return inquiries:
info@fortuneartistry.com
+91 9173300810